Prepare before you need it

Be ready to restore your identity and reconnect.

The 12-word recovery phrase restores your identity. A current encrypted backup restores supported local records. Keep both ready before changing devices.

12-word recovery phrase

Recreates the original local identity and private keys. It must remain secret, offline, and in the correct order.

Encrypted backup

Restores supported contact, group, and broadcast-list records. It is encrypted and depends on the correct recovery material.

What the recovery phrase restores

The phrase recreates the original identity keys. Contact, group, broadcast-list, setting, and local relationship records are carried by the encrypted backup.

What the encrypted backup restores

The encrypted backup works together with the recovery phrase to restore the intended identity and supported local records.

Trust after restore

Restored contacts and group or broadcast-list members return as Pending, ready for fresh verification before exchanging new protected content.

Offline storage is recommended. Write the recovery phrase down and store it securely offline. In build 71, the standard iOS Copy action on the displayed phrase can place it on the system clipboard.

Recovery checklist

  • Write the 12 words in order and keep them offline.
  • Keep the phrase out of photos, messages, email, support requests, and the system clipboard.
  • Create a fresh encrypted backup after important contact or destination changes.
  • Store the phrase and backup separately where only the user can access them.
  • Verify restored contacts before exchanging new protected content.

Start private. Stay prepared.

Create your vault, protect your recovery phrase, and keep an encrypted backup current.